Successfully Delivered More Than 100 Packages From UK to Worldwide.

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Privacy Policy

Why do we need your information?

When you place an order with us, we require a set of information from you that includes your personal information, banking details, and email address along with contact details.

We have software that recognizes your computer’s IP address when you access our website. This helps us understand through our website. This helps us understand your browser and operating system.

With your prior permission, we may send you promotional emails, and newsletters regarding discount offers, new product launches, etc.

How do you acquire my approval?

When you fill in your personal information, verify your card details, buy our products, and request for a return, we entail that you have approved us to collect the information and use it for that specific reason.

Another reason we may ask you for your personal reasons such as your email address would be purely for marketing purposes. You have the right to say no and we will never use your email address for sending you marketing-related emails.

How do I withdraw my approval?

You can do this by connecting with us at sales@buytapenta.com

Please note: We are entitled to reveal your information if it is required by law or if you breach our terms of service.

Which content management system do we use?

Our virtual store is hosted on WordPress Inc which is an online e-commerce platform that grants us to sell our products and services. When you browse our website and register yourself, you share your personal data with us which gets stored through WordPress’s data storage and the WordPress application along with databases. The data is stored on a secure server in the rear of the firewall.

Your credit card gets stored in WordPress when you choose a direct payment gateway. It is encoded through the Payment Card Industry Data Security Standard (PCI-DSS). The purchase transaction data is stored till it is necessary to complete your transaction. Once it is completed, the transaction data is deleted.

All direct payment gateways hold fast to the standards put by PCI-DSS as managed by the PCI Security Standards Council, which is a joint attempt of brands like Visa, MasterCard, PayPal, and Discover.

PCI-DSS requirements aid guarantees the protected handling of credit card data by our store and its service providers.

For more information, please read WordPress’s Terms of Service.

How do you handle third parties?

Generally, third-party providers have access to your information to the extent that they can perform necessary tasks to provide you with the best of services.

Specific third-party service providers such as payment gateways and other payment transaction processors have set up their own privacy policies that explain what kind of information we are entitled to provide them in order to ensure smooth purchase transactions.

We recommend that our customers must read through these policies to understand how and where your information will be used by these service providers.

Some providers or their facilities may be located in a different authority than you or us. When you choose to proceed with the transaction where a third party is involved, your information might become subject to the laws of the authority or authorities where the service provider or its facilities are situated.

After you leave our website or are redirected to another website or a third-party website, you are not managed by this privacy policy or term or service.

What if I click on the links provided on your website?

When you click on any links posted on our website and you re-direct from our website to third-party websites or applications. We are not accountable for the privacy conditions of other websites and we recommend our customers read through third-party website’s privacy policies before proceeding further.

Is my information secured with you?

To ensure your information is safe with us, we implement precautions and best practices in the industry. These practices ensure that your information is stolen, misused, revealed, altered, or destroyed.

Our website is safeguarded with secure socket layer technology (SSL). When you fill in your credit card details, the information gets stored in SSL with AES-256 encryption. Despite not method in existence that ensures utmost protection, we pursue PCI-DSS requirements and also adopt industry standards.

Why do you use cookies?

Below is the list of cookies that we use. Please go through them so that you can decide whether or not you wish to go ahead.

  • session_id, unique token, sessional – these permit WordPress to stockpile your information.
  • visit, no data held – The website provider’s internal stats use these to track the number of visitors. Stay constant for 30 minutes from the last visit.
  • uniq, no data held- Expires midnight of the next day. Useful in counting the number of visits made by a single visitor.
  • cart, unique token – Constant for 2 weeks. Stores information such as the contents of your cart.
  • secure_session_id, unique token, sessional storefront_digest, unique token, indefinite – This is used to determine whether a current visitor has access to the shop’s password if it has any.

Who can use access and use the website?

When you access this website, you represent that you are the age of majority in your country/state of residence, or you are the age of majority as per your country’s laws and you have permitted your minor dependents to access the website.

Is this privacy policy changeable?

We recommend reviewing the policy periodically as it is subject to change or modification at any given time without prior notice. Changes in the privacy policy will be in effect on an immediate basis. You will be notified when we make material changes to the policy. This is how you will be aware of what information we collect, use, and disclose if required.

If our store is got held off or merged with another company, your data will be shared with the new owner.

How would you connect to us?

If you would like to approach, amend, correct or delete any of the personal data you have shared with us; register a complaint; wish to suggest us something, or wish to have more information about our products and other services, please get connected with us at sales@buytapenta.com